Shipping & Returns Policy

Processing & Shipping

– Orders are typically processed within 3–5 business days.
– Shipping restrictions apply in accordance with federal and state tobacco laws.
– We currently do not ship to states or regions where DTC (direct-to-consumer) tobacco sales are prohibited.

Returns & Exchanges
Due to federal regulations, we cannot accept returns of tobacco products. Exceptions apply only if:
– The product arrives damaged, or
– You received the wrong item.

In such cases, contact us at orders@sableluxurycigar.com within 7 days of delivery with photos of the issue.

Refunds
Approved refunds will be issued to the original payment method within 5–7 business days.